'Im sorry' will never take away the pain or will heal your broken heart. It wont make you forget the mistakes I made and it doesnt mean things will ever be the same but 'Im sorry' is the beginning of something more internal, its realizing myself I did you wrong, its admitting to myself I hurt you, its taking note that my actions broke you. 'Im sorry' is not enough to console you but its to let you know I regret how I hurt you.